Account Director - Health

Job ID
Job Location
AU-NSW-Sydney | AU-VI-South Melbourne

What We Need

Account Director (Health)  Melbourne/Sydney 

Full-Time, Permanent 


  • Mumbrella CommCon’s PR Employer of the Year 2020 
  • A global firm that puts people and purpose first  
  • Join a friendly team with flexible working arrangements and career development opportunities 

Do you know the difference between psychology and physiology? Are you addicted to health and wellness podcasts? Would meeting inventors of new medicines or health technology excite you? When we say “the code” do you know what we mean? Are you passionate about giving a voice to patients?  We are looking for a seasoned health communicator able to combine their gift of the gab with a love of all things health to engage patients, educate doctors and launch life-changing medicines and innovative health tech. 

This job is perfect for hypochondriacs and science enthusiasts looking to make a difference in the world of comms. So, if health and science is your passion and you’re looking to pour fuel on your career in health comms, working with some of the world’s best health brands in a fun, kick ass agency – then this is the role for you! Consumption of medicinal red wine and scientific papers is a must!  

We can promise zero dull days.  


Who we are looking for 

WE Communications is a full-service marketing communications agency delivering digital storytelling and integrated marketing campaigns that drive results for our clients and for the world.  

We are looking for an experienced health communicator with a love of health and science to work within our fast paced, fast growing health team. In this role you will be responsible for every aspect of the day-to-day management of client campaigns whilst demonstrating your leadership skills and mentoring junior team members.  

Successful candidates:  

  • Undergraduate or post graduate studies in science, public relations, marketing or equivalent and / or minimum 8 years related industry experience (health sector incl. working with pharma, health not-for-profits and medical technology companies) 
  • Agency experience preferred 
  • Strong knowledge of various regulatory requirements for marketing within the health sector e.g. Medicines Australia Code of Conduct, ASMI etc. 
  • A passion for health and achieving impactful results for healthcare clients 


The position 

The full time, permanent position is primarily office based (central location) with the option of flexible working from home.  

They say variety is the spice of life and at WE Communications, no two days are the same. A day in the life of this position could include: 

  • Leading integrated communication programs including health literacy programs, new product launches and medical education  
  • Developing communication strategies and creating marketing materials (everything from media releases and blogs to podcasts and videos) 
  • Media training inventors and leading scientists 
  • Liaising with top tier health media and key stakeholders like the health minister’s office 
  • Business development and networking 
  • Team management and coaching staff 

What we offer 

We are committed to creating an inclusive and transparent workplace culture where our people can develop to be their very best.  We believe in giving people flexibility so they can be great at work, and at home.  

WE employees have access to generous employee benefits including long-term annual leave bonus, flexible work arrangements, paid parental leave scheme, health and well-being services, mobile phone allowance, great training and professional development opportunities AND a Global Exchange. Program (offered when international travel is possible again!).  All WE employees can work flexibly under our hybrid home-and-office working model. 


More information 


The full position description can be found below.   


Applications close at 5pm on 17 December, however applications will be reviewed upon submission so the role may close earlier if the position is filled. Please remember to include your CV and a cover letter addressing the key selection criteria (you may need to save both into one document, depending on the site you apply through)  


If you have any questions relating to the position, please contact Emma David - Director, Health via  or 0448 634 945. 

What you'll be doing

Key responsibilities for this position include: 

Client service: 

  • Responsible for the strategic direction and growth of client accounts and overseeing the day-to-day management of accounts. 
  • Responsibility for management of client account budgets and for the health business unit’s overall financial performance, including achieving set minimum business targets  
  • Ability to independently manage client issues and negotiations and responsible for organic client growth. 
  • Responsible for delivering – without supervision – client service that is consistent with WE’s standards. 


General skills: 

  • Highly competent in all forms of communication writing and services including superior editing skills. 
  • Exceptional time management and organisational skills. 
  • Highly competent in leading development of client proposals and plans including strategy development. 
  • Highly competent in ability to set clear tasks and excellent coaching and leadership skills. 
  • Responsible for every aspect of a nominated health business unit’s performance including ongoing strategic direction, growth, client satisfaction, staff relations and development, and new business development. 
  • A superior knowledge of all media facets and a well-developed network of national media contacts. 
  • Superior knowledge of the health landscape and healthcare clients (e.g. pharmaceutical companies) incl. knowledge of regulations that restrict health communications. 
  • Ability to provide overall strategic direction and advice for the management and implementation of media and PR campaigns. 
  • Involvement in recruitment and retention of team members as well as succession planning. 
  • Ensure that members of the health business unit uphold all ’s policies and procedures. 
  • Mentor and manage junior staff and contribute positively to the agency’s culture. 
  • Autonomous control of planning resourcing and team capacity. 
  • Conduct staff reviews with General Manager / Principal. 
  • Superior negotiation and conflict management skills. 
  • Oversee the management of all health business unit projects. 
  • Excellent financial understanding and management. 
  • Achieve financial and growth targets set with the GM and/or Principals 
  • Key role in ensuring profitability for the health business unit 
  • Expected to proactively contribute to the future direction and development of new business at a strategic level and lead staff in identifying, researching and preparing new business proposals. 
  • Well connected with solid ability to leverage connections to drive new business – securing opportunities to submit proposals or pitch – ultimately win the business. 
  • Well developed presentation skills and confidence in autonomously leading the team in new business presentations. 
  • Contribute to the promotion and growth of as a company through new business ideas and processes. 
  • Ensure the organic growth of the health business unit. 

What you've been able to accomplish

Key selection criteria:

  1. Undergraduate or post graduate studies in science, public relations, marketing or equivalent and / or minimum 8 years related industry experience (health sector incl. working with pharma, health not-for-profits and medical technology companies).
  2. Agency experience preferred.
  3. Strong knowledge of various regulatory requirements for marketing within the health sector e.g. Medicines Australia Code of Conduct, ASMI et
  4. A passion for health and achieving impactful results for healthcare clients.
  5. Strong oral, writing, and editing skills. 
  6. Must have excellent interpersonal skills. 
  7. Ability to supervise and motivate the work of account staff. 
  8. Ability to handle and manage stressful situations.  
  9. Ability to develop and present new business pitches. 
  10. Ability to manage numerous projects simultaneously. 
  11. Strong ability to develop and deliver presentations and pitches to clients. 
  12. Ability to think creatively. 
  13. Ability to plan strategically and globally. 
  14. Ability to write strategic materials for client. 
  15. Extensive knowledge of WE’s resources, culture, and system. 
  16. Understand the financial aspects of the business. 
  17. Proficient in computer software. 

About Us

Our commitments 


Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status. 


Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas. 


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