Account Director

Job ID
Job Location
US-TX-Remote | US-TX-Remote
United States-TX-Texas Remote

What We Need

Codeword is looking for an Account Director who will be in a senior strategic and creative client-facing position. This person will work with senior management to ensure that their teams deliver creative and forward-thinking client service. They are responsible for meeting client expectations and ensuring the client is kept fully up to date with critical activity on the account. In addition, they are responsible for developing that relationship by identifying and offering additional services and leading organic growth, thereby impacting revenue and income. The AD assists in sourcing and closing new clients, as well. The AD remains a generalist across client industries, however may have a particular industry vertical in which they are most passionate, adept and have demonstrated consistent results.

What you'll be doing

  • Lead/own projects that demonstrate strategic planning and creative thinking as well as drive news and launches for events
  • Pursue and coordinate cross-account/practice and global business opportunities
  • Grow, manage, and maintain client relationships with key, senior level media/influencers; proactively engage on issues
  • Solicit and share feedback/perception from media and influencers regarding client(s) competition and position in the industry
  • Lead engagement with executives and support of their individual social media platforms
  • Provide strategic and tactical counsel to executive level clients
  • Establish social media objectives and goals across the account(s)
  • Partner with clients to establish the strategic direction for social media engagements
  • Lead preparation and delivery of organic growth or new business proposal content and in person pitch meeting.
  • Manage career development and performance of direct reports, managing up to senior staff on crisis issues, and client/team satisfaction while holding the team accountable to demonstrating agency values


What you've been able to accomplish

  • Bachelor’s degree in advertising, communications or a related field is preferred

  • 5-7 + years of advertising agency experience is preferred

  • Proven success in enterprise tech is preferred


Additional Requirements:

  • High level of analysis and strategic recommendations based on industry knowledge
  • High level of initiative; take accountability for role on projects
  • Demonstrated creative and strategic mindset
  • Has established editor and/or analyst relationships and has proactively placed stories
  • Made presentations to groups of all sizes; pitched new business
  • Experience developing a team from the ground up
  • Client and business environment:  Customer service orientation is a must.  Job pressure may exist from requirement of handling multiple tasks
  • Experience working globally or with colleagues in multiple locations
  • Fast-paced team environment (frequent tight deadlines, multitasking, etc.)
  • Strong presentation and consulting skills along with the ability to read, write and speak English
  • May need to work more than 40 hours per week on occasion

About Us

Codeword is a fast-growing agency that combines content, media relations and thoughtful creativity to build effective communications programs. We work with the biggest and smallest tech companies in the world, and our clients trust us to launch their startups, run multi-channel campaigns, grow their user bases, and lead comprehensive PR and marketing initiatives. We're storytellers and brand engineers, and we love big ideas that serve a real purpose. 


Codeword is a proud member of the WE Worldwide network. We’re committed to an inclusive, diverse, equitable culture that values every team member and helps advance their careers.




Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.


Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.


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