Responsible for being the day-to-day point of contact across a variety of clients, focused on retention.
About Us:
Codeword is a communication design agency that helps brands create breakthrough comms, content, and community experiences.
We’re a fast-moving team of writers, editors, designers, strategists, videographers, PR mavens, and even a few traditional marketers.
Our incredible roster of big and small tech clients trust us to launch their startups, run multi-channel campaigns, grow their user bases, and lead comprehensive PR and marketing initiatives. We're storytellers and brand engineers, and we love big ideas that serve a real purpose.
Codeword is a remote-first agency, though we have physical offices in NYC and SF that we won’t make you visit.
About You:
About This Role:
The Account Supervisor is responsible for being the day-to-day point of contact across a variety of clients (maximum of 6). You are excited about working with up-and-coming PR talent, teaching them the trade across your account teams as well as a direct reporting line.
You will own and run your accounts with minimal oversight from the S/VP level, and be responsible for crafting and implementing PR strategies that generate results for our clients.
This role does lightly participate in new business initiatives, such as pitch creation and participation, but the core focus is on client retention. A successful Account Supervisor will be able to build long-term and growing relationships with their clients.
As the day-to-day account lead, you’ll give confident counsel to clients on media strategy and media relations. You’ll also be familiar with other areas of the marketing mix, especially those Codeword has capabilities in, and how to integrate them into your client programs.
Previous experience in the tech (B2B or B2C) and startup worlds is critical, as well as a deep understanding of the shifting earned media landscape and how to measure the value of a PR win.
You’ll be excited about concepting creative campaigns and ideas that propel our clients forward, and drive high-impact press headlines.
You’ll thrive if you’re an energetic and nimble self-starter that’s comfortable with shifting timelines and priorities. The right candidate doesn’t shy away from giving or receiving feedback, shooting their shot with a crazy idea, or pushing back like a seasoned advisor.
What You’ll Be Doing:
Your Compensation:
People – that's you! – are the heart of our business, and we believe a culture of pay transparency benefits both Codeword and our team members’ careers.
For this role we’re looking to pay $85K - $128K, depending on experience.
Your Benefits:
A few more things you should know about Codeword:
Equal Opportunity:
Codeword provides equal employment opportunity and doesn’t discriminate against employees or applicants because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.
Diversity and Inclusion:
Codeword works hard to foster a diverse team and an inclusive workplace where everyone thrives.
We aren’t a traditional agency, so we like to hire people who don’t necessarily fit the agency mold or check all the “right” boxes. If you’re on the fence about applying, please do!
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