• Public Relations Account Manager

    Job ID
    Job Location
    US-CA-San Francisco
    United States-CA-San Francisco
    Public Relations
  • Overview

    WE has a tremendous growth opportunity in San Francisco as an Account Manager contributing to the success of an expanding tech account. The role is focused on building and executing media engagements across both technology and business influencers. This role would be an integral part of the Technology Sector at WE while contributing to our continued growth in our dynamic San Francisco office.


    You’re a communications professional that knows how to blend the intricacies of technology with the nuances of meaningful outreach. You’re a thought leader and a storytelling trailblazer who shapes the voice of the world’s top brands. You’re equally comfortable talking with Bloomberg personalities as you are with negotiating a review in CNET. This position will help strategize and run major events for clients while managing fast-moving news cycles to drive clients’ desired outcomes. Being bold, rallying the team and delivering quality work are your first loves; skillfully navigating a complex business environment and strategically counseling clients across geographies is second nature.


    You bring your industry savvy and media insights and we’ll pair you with amazing clients looking to take leadership positions and continue to creatively grow. Together you’ll transform what the face of technology can be. Sound like your dream job? Come join the family. Our mission is a big one and we’re looking for the very best!


    The Account Manager will create and land campaigns that change the way consumers think about our clients through consumer insights, rich storytelling, and a deep understanding of consumer media.


    Job Functions:

    • Manage and grow senior level client relationships to assure internal and external stakeholders alignment, by negotiating and managing client expectations and satisfaction
    • Identify and drive digital/social media strategies; either standalone or as elements of communication plans
    • Develop and execute integrated communication plans
    • Provide strategic counsel to key clients and serve as a trusted advisor on clients and competitors
    • Inform, educate, and influence existing and potential future clients directly on WE value and positioning relative to competing agencies
    • Build awareness and showcase capabilities, talent, and results internally and externally
    • Serve as project manager in preparation and delivery of organic growth or new business proposal content and in-person pitch meetings
    • Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape.
    • Identify global, digital, and social communications trends; educate clients/agency in understanding the importance of social media engagement
    • Assure internal and external stakeholders are aligned
    • Serve as primary day-to-day contact with clients; proactively engage on issues
    • Participate in budget and resource management; tracking team utilization
    • Manage career development and performance of direct reports, managing up to senior staff on crisis issues, and client/team satisfaction while holding the team accountable to demonstrating agency values
    • Other duties as assigned.





    Minimum/Preferred Requirements:

    • Bachelor’s degree in Communications, Journalism, Marketing, English or related field is preferred, or the equivalent knowledge and/or experience
    • 4-5 + years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry; 3 + years of management experience required
    • Minimum of 3 years of experience with corporate image, issues/crisis management and strategic communications across multiple audience segments.
    • Exceptional media relations background with demonstrated capacity of working with global business and policy press to manage story development.
    • Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)


    Additional Requirements:

    • High level of analysis and strategic recommendations based on industry knowledge
    • High level of initiative; take accountability for role on projects
    • Demonstrated creative and strategic mindset
    • Has established editor and/or analyst relationships and has proactively placed stories
    • Made presentations to groups of all sizes; pitched new business
    • Client and business environment:  Customer service orientation is a must.  Job pressure may exist from requirement of handling multiple tasks
    • Experience working globally or with colleagues in multiple locations
    • Fast-paced team environment (frequent tight deadlines, multitasking, etc.)
    • Strong presentation and consulting skills along with the ability to read, write and speak English
    • May need to work more than 40 hours per week on occasion
    • Ability to lift up to 25 lbs.




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