• Account Manager

    Job ID
    8206
    Job Location
    US-WA-Bellevue
    Location
    United States-WA-Seattle
    Category
    Public Relations
  • Overview

    This Account Manager will work on a dynamic and lively team of issues management and crisis communications professionals to support major client brands. This team focuses on work to help clients protect and defend their corporate brands and reputations across a host of corporate and product topic areas, with an emphasis on cybersecurity topics.

     

     

    Responsibilities

     

    • Develop and execute integrated crisis communication plan
    • Provide strategic counsel to key clients and serve as a trusted advisor on clients and competitors
    • Inform, educate, and influence existing and potential future clients directly on WE value and positioning relative to competing agencies
    • Build awareness and showcase capabilities, talent, and results internally and externally
    • Serve as project manager in preparation and delivery of organic growth or new business proposal content and in-person pitch meetings
    • Share industry POV and strong understanding of shifts and opportunities in clients' industry landscape.
    • Assure internal and external stakeholders are aligned
    • Serve as primary day-to-day contact with clients; proactively engage on and manage issues
    • Manage career development and performance of direct reports, managing up to senior staff on crisis issues, and client/team satisfaction while holding the team accountable to demonstrating agency values
    • Other duties as assigned

    Qualifications

    Minimum/Preferred Requirements:

    • Bachelor’s degree in Communications, Journalism, Marketing, English or related field is preferred, or the equivalent knowledge and/or experienc
    • 5 + years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry;  2 + years of management experience required
    • Minimum of 3 years of experience with corporate image, issues/crisis management and strategic communications across multiple audience segments.
    • Exceptional media relations background with demonstrated capacity of working with global business and policy press to manage story development.
    • Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)

     

    Additional Requirements:

    • High level of analysis and strategic recommendations based on industry knowledge
    • High level of initiative; take accountability for role on projects
    • Demonstrated creative and strategic mindset
    • Has established editor and/or analyst relationships and has a proven track record of managing high profile and complex stories
    • Made presentations to groups of all sizes; pitched new business
    • Client and business environment:  Customer service orientation is a must.  Job pressure may exist from requirement of handling multiple tasks
    • Experience working globally or with colleagues in multiple locations
    • Fast-paced team environment (frequent tight deadlines, multitasking, etc.) and an ability to act decisively in ambiguous situations
    • Strong presentation and consulting skills along with the ability to read, write and speak English
    • May need to work more than 40 hours per week on occasion

     

    WAG123

    *LI-SS1

     

     

     

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