• Account Manager

    Job ID
    Job Location
    US-CA-San Francisco
    United States-CA-San Francisco
    Public Relations
  • Overview

    WE has a tremendous growth opportunity in San Francisco as an Account Manager contributing to the success of an expanding tech account. The role is focused on building and executing media engagements across both technology and business influencers. This role would be an integral part of the Technology Sector at WE while contributing to our continued growth in our dynamic San Francisco office.


    You’re a communications professional that knows how to blend the intricacies of technology with the nuances of meaningful outreach. You’re a thought leader and a storytelling trailblazer who shapes the voice of the world’s top brands. You’re equally comfortable talking with Bloomberg personalities as you are with negotiating a review in CNET. This position will help strategize and run major events for clients while managing fast-moving news cycles to drive clients’ desired outcomes. Being bold, rallying the team and delivering quality work are your first loves; skillfully navigating a complex business environment and strategically counseling clients across geographies is second nature.


    You bring your industry savvy and media insights and we’ll pair you with amazing clients looking to take leadership positions and continue to creatively grow. Together you’ll transform what the face of technology can be. Sound like your dream job? Come join the family. Our mission is a big one and we’re looking for the very best!


    The Account Manager will create and land campaigns that change the way consumers think about our clients through consumer insights, rich storytelling, and a deep understanding of consumer media.


    Job Functions:

    • Influencer Engagement
      • Build & grow relationships with key, senior level media/influencers
      • Identify global, digital & social communication trends; educate clients/agency
      • Conceive & tell strategic stories apart from client business milestones
      • Manage junior level staff on global influencer processes & trends
    • Client Engagement
      • Provide strategic counsel to key clients & serve as a trusted advisor on clients & competitors
      • Manage & grow senior level client relationships
      • Assure internal & external stakeholders are aligned
      • Negotiate & manage client expectations & satisfaction
      • Participate in, and may drive, communication planning
    • Business Acumen & Strategic Thinking
      • Develop & execute integrated communication plans
      • Participate in budget & resource management & tracking team utilization
      • Drive cross-team integration/ collaboration
      • Build awareness & showcase capabilities, talent & results internally & externally
    • New Business Development
      • Assess validity and value of new & organic growth opportunities
      • Serve as project manager in preparation & delivery of organic growth or new business proposal content & in-person pitch meetings
      • Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape
      • Inform, educate & influence existing and potential future clients directly on WE value and positioning relative to competing agencies
    • People Leadership
      • Manage career development & performance of direct reports
      • Partner with Human Resources to manage employee relations issues
      • Manage up & educate senior staff on crisis issues, & client/team satisfaction
      • Model & hold team accountable to demonstrating agency values





    Minimum/Preferred Requirements:

    • At least 5 years’ experience in communications– in an agency or applicable industry
    • Minimum of 3 years integrated communications management & execution experience, including developing plans, launch strategies, product positioning, pitching stories, negotiation, budget responsibility, media training, messaging & creative tactical ideas
    • Demonstrated creative & strategic mindset
    • Made presentations to groups of all sizes; pitched new business
    • Strong organizational skills & ability to multi-task, work in a team environment, and meet deadlines
    • Bachelor’s degree required & Master’s degree preferred in Communications, Journalism, Marketing, English or related field


    Additional Requirements:

    • High level of analysis and strategic recommendations based on industry knowledge
    • High level of initiative; take accountability for role on projects
    • Demonstrated creative and strategic mindset
    • Has established editor and/or analyst relationships and has proactively placed stories
    • Made presentations to groups of all sizes; pitched new business
    • Client and business environment:  Customer service orientation is a must.  Job pressure may exist from requirement of handling multiple tasks
    • Experience working globally or with colleagues in multiple locations
    • Fast-paced team environment (frequent tight deadlines, multitasking, etc.)
    • Strong presentation and consulting skills along with the ability to read, write and speak English
    • May need to work more than 40 hours per week on occasion
    • Ability to lift up to 25 lbs.




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