• Operations Coordinator

    Job ID
    Job Location
    US-NY-New York
    United States-NY-New York City
  • Overview

    Who are you? You are obsessed with organization, passionate about taking care of your work family and are always up for a new challenge. You keep the office fueled, focused and productive. Whether it is managing logistics with the building, hosting our annual community service activity or rolling out the red carpet for our clients you are ready, willing and able to make it happen. Thanks to you our office experience is seamless.



    Job Functions:


    • Oversee and be responsible for the day-to-day operations of the WE-NY office.
    • Keep the office fueled and functioning with the support of local vendor relationships you manage with HQ support, including:
        • Office supplies
        • Kitchen supplies
        • Shipping / courier service
        • Copier maintenance
        • Cable service
        • Recycling
        • Plant car
        • Others as needed
    • Be the onsite safety and security contact
    • Help new hires and visitors know where to sit, get coffee and get their PCs up and running.
    • Partner with Technology Services in:
      • Providing technology support to the office in compliment to Service Desk
      • Developing familiarity with all Agency technologies and TS Support tools necessary to providing feedback and updates to TS management on support and health of technology in respective office locations
    • Handling asset tracking (physical reporting/tagging)
    • Reconcile monthly operations budget
      • Monitor bills: e.g. couriers, vendors, facilities (cable tv, copier, etc)
    • Act as first point of contact re day-to-day facility issues (such as temp control, lighting, etc.) with property/building management
    • Handle outgoing mail requests (including general shipping and FedEx).  This includes interoffice shipments as well as regular mail that is sealed, labeled and ready to be stamped.  May assist with larger team mailings (including copying, collating, labeling, etc.) as time allows.   
    • Coordinate office recognition events, including buying birthday cards/flowers and monitoring budget
    • Coordinate courier pick-ups, receive deliveries
    • Manage kitchen maintenance throughout the day
      • Unload dishwashers (may also load dishes as needed)
      • Wipe down countertops; maintain cleanliness and organization of general area
      • Clean/stock refrigerators and cupboards
      • Maintain and order kitchen inventory
      • Maintain water chillers
    • Check conference rooms throughout the morning to ensure that they are left clean and orderly
    • Keep printer/copier stations stocked with paper and toner
    • Handle basic maintenance of office equipment (copiers, printers, fax machines, etc.). Maintain supply inventory. Elevate service requests to Ops Coordinator or Ops Supervisor when assistance from outside vendor is required. 
    • Handle miscellaneous errands related to day-to-day operations of the facility (i.e. non-standard kitchen or office supplies, etc.).
    • Participate in team or agency projects as required
    • Fulfill other office needs as required



    Minimum experience/skill requirements:

    • Minimum education: High school education mandatory; college degree or equivalent work experience preferred
    • Minimum 2 years professional experience, preferably in a customer service role or professional office environment.
    • Worked within a deadline-driven, team environment, preferably in a professional organization
    • Managed multiple projects simultaneously
    • Worked under various deadlines
    • Proficiency using computer and general business applications (Microsoft Office required), and has demonstrated an ability to learn new software application.







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