Purpose of the Position:
WE Communications, one of the world’s largest independent integrated communications agencies, is looking for driven professionals to join our highly successful office in London. With an office in the heart of Covent Garden, we are keen to bolster our ranks with an International IT Support Analyst who will play a pivotal role in keeping our teams operational across the EMEA region.
The IT Support Analyst is a critical role designed to manage the day-to-day IT Support of WE’s EMEA region. You will be responsible for the region’s tech experience, working closely with Support, Engineering and Enterprise System colleagues across the agency. You’ll be working in amongst users whose specialty is communication, so strong people and customer care skills are a must.
The agency has a history in technology so is regularly early adopters, especially of Microsoft technologies. A strong IT support foundation, coupled with a desire to constantly learn is therefore a must. This is a great opportunity for someone looking to develop their IT experience, from a strong desktop support base, as well as taking on regional responsibility.
The role of International IT Support Analyst, is broken down into 3 main areas.
EMEA IT Support – 75%
IT Administration – 20%
Project Participation and Management – 5%
Key Attributes of the Candidate:
Previous proven experience:
Company Values & Competencies:
Courage – Initiative and Resilience
Collaboration – Partnership and Interpersonal Skills
Purpose – Results Driven and Future Focused
Excellence – Client Focus and Developing Self and Others
Imagination – Ingenuity and Agility