• Account Manager, Consumer

    Job ID
    Job Location
    United States-WA-Seattle
    Public Relations
  • Overview

    WE is looking for an Account Manager to join our Seattle team to contribute to the success of our global consumer accounts. Here at WE, you’ll find purpose-driven work at an independent agency that puts people first. We’re looking for someone with a knack for building campaigns that change the ways consumers think about our clients through consumer insights, rich storytelling, and a deep understanding of the media – new and old – that real people follow. If you have client management and writing skills, thrive in a collaborative, fast-paced environment, and often find yourself asking, “what if?” we think you might just be who we’re seeking. We need someone who can hit the ground running, and turn client hunger and creative thinking into media placements that make consumes think, feel and do differently.  


    • Develop and execute integrated communication plans in partnership with team and clients
    • Provide strategic counsel to clients and serve as a trusted advisor  
    • Manage and grow client relationships to assure internal and external stakeholder alignment, by negotiating and managing client expectations and satisfaction
    • Build relationships with influencers on behalf of consumer sector clients, converting conversations to coverage during key moments and between the milestones
    • Identify global, digital, and social communications trends; educate clients/agency in the changing media landscape
    • Write compelling and pithy content for internal and external audiences
    • Build awareness and showcase capabilities, talent, and results internally and externally
    • Inform, educate, and influence existing and potential future clients directly on WE value and positioning relative to competing agencies
    • Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape.
    • Participate in budget and resource management; tracking team utilization
    • Manage career development and performance of direct reports, managing up to senior staff on crisis issues, and client/team satisfaction while holding the team accountable to demonstrating agency values
    • Other duties as assigned.


    Minimum/Preferred Requirements:

    • Bachelor’s degree in Communications, Journalism, Marketing, English or related field is preferred, or the equivalent knowledge and/or experience
    • 4-5 + years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry; 3 + years of management experience required
    • Exceptional media relations background with demonstrated capacity of working with consumer media
    • Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)

     Additional Requirements:

    • High level of analysis and strategic recommendations based on industry knowledge
    • High level of initiative; take accountability for role on projects
    • Demonstrated creative and strategic mindset
    • Has established editor and/or analyst relationships and has proactively placed stories
    • Made presentations to groups of all sizes
    • Client and business environment:  Customer service orientation is a must. Job pressure may exist from requirement of handling multiple tasks
    • Experience working globally or with colleagues in multiple locations
    • Fast-paced team environment (frequent tight deadlines, multitasking, etc.)
    • Strong presentation and consulting skills along with the ability to read, write and speak English
    • May need to work more than 40 hours per week on occasion


    Equal Opportunity Statement

    Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity, marital status, or other legally protected class status.


    Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.





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