• Account Manager, Healthcare

    Job ID
    Job Location
    US-NY-New York
    United States-NY-New York City
    Public Relations
  • Overview

    Are you passionate about the convergence of health and technology? Would you like to help our clients tell their health and tech stories in bold, unconventional ways?


    Our team sits at the intersection of profound change in healthcare. Big data, personalized care, digital medicine—it’s all a tidal wave of implications and opportunity. Even better, the new world of healthcare puts patients at the center. We are skillful guides for these innovation rides because we are equally adept at translating what’s coming out of the lab as we are navigating regulatory and economic hurdles. And we never lose sight of the human side of the story. Meaning, we make clients’ stories live and breathe. We give them a beating heart.


    WE provides a breadth of communications services to clients across sectors including consumer health and wellness, health IT, medical devices, pharmaceuticals and life sciences. We develop innovative programs that reach and influence physicians, advocates, patients, regulators, policy makers, payers and the consumers at the center of it all.


    We are looking for an Account Manager to join our team.


    The ideal candidate is an experienced communicator who thrives in an environment where passion, creativity and curiosity are valued. We are looking for someone who understands how to reach healthcare journalists, loves AP style and excellent grammar, likes to play “quarterback” on big client projects, understands social media channels and knows how to motivate junior staff for results. Candidates must have a passion for client service, staff development and networking with a keen interest to play a leadership role supporting the success of our growing health practice.


    Job Functions:


    Client Service:

    • Leads client engagements, serving as day-to-day account manager
    • Demonstrates success in nurturing, growing and sustaining client relationships
    • Assists with plan development and implements strategic communication programs and assessment of campaign success in accordance with client planning process
    • Manages and tracks budgets ensuring programs are delivered on budget and within client’s expectations
    • Ensures flawless execution of all program elements across multichannel programs that incorporate digital and social media communications
    • Establishes strong collaboration and communication across account teams and with integrated services (digital, creative and media)

    People Management:

    • Mentor and motivate staff with the goal of retention and development
    • Oversee resource allocation across team
    • Model and hold team accountable to demonstrating agency values

    Agency Business:

    • Support new and organic growth opportunities
    • Contribute to agency strategic planning initiatives
    • Educate & oversee team on cross agency activity


    Minimum/Preferred Requirements:

    • 3-5 years of experience in communications – in an agency or applicable industry; health-industry expertise is preferred 
    • Minimum of 3 years integrated communications management & execution experience, including developing plans, launch strategies, product positioning, pitches, contract negotiation, budget responsibility, media training, messaging, creative tactical ideas, digital and social executions
    • Demonstrated creative & strategic mindset
    • Excellent presentation skills
    • Strong organizational skills & ability to multi-task, work in a team environment, and meet deadlines
    • Bachelor’s degree in Communications, Journalism, Marketing, English or related field

    Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity, marital status, or other legally protected class status.


    Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.






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