• Account Manager

    Job ID
    Job Location
    US-CA-San Francisco | US-WA-Bellevue
    United States-CA-San Francisco
    Public Relations
  • Overview


    WE, one of the largest independent integrated communications agencies, is seeking a PR Account Manager/Account Director to join the SF team. This professional has a passion for technology, storytelling and working with media, loves translating tech to commercial audiences, is a master at client counsel, attention to detail, learning and executing in fast-paced environments, and brings energy and enthusiasm to the team. Understanding of B2B/Tech/AI storytelling will be important to success. This position will manage others and employ fast-moving news cycles to drive clients’ desired outcomes.


    Job Functions:

    • Manage and grow senior level client relationships to assure internal and external stakeholders alignment, by negotiating and managing client expectations and satisfaction

    • Develop and execute integrated communication plans

    • Provide strategic counsel to key clients and serve as a trusted advisor on clients and competitors

    • Inform, educate, and influence existing and potential future clients directly on WE value and positioning relative to competing agencies

    • Build awareness and showcase capabilities, talent, and results internally and externally

    • Serve as project manager in preparation and delivery of organic growth or new business proposal content and in-person pitch meetings

    • Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape.

    • Identify global, digital, and social communications trends; educate clients/agency in understanding the importance of social media engagement

    • Assure internal and external stakeholders are aligned

    • Serve as primary day-to-day contact with clients; proactively engage on issues

    • Participate in budget and resource management; tracking team utilization

    • Manage career development and performance of direct reports, managing up to senior staff on crisis issues, and client/team satisfaction while holding the team accountable to demonstrating agency values

    • Other duties as assigned.





    Minimum/Preferred Requirements:

    • Bachelor’s degree in Communications, Journalism, Marketing, English or related field is preferred, or the equivalent knowledge and/or experience

    • 4-5 + years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry; 3 + years of management experience required

    • Minimum of 3 years of experience with corporate image, issues/crisis management and strategic communications across multiple audience segments.

    • Exceptional media relations background with demonstrated capacity of working with global business and policy press to manage story development.

    • Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)


    Additional Requirements:

    • High level of analysis and strategic recommendations based on industry knowledge

    • High level of initiative; take accountability for role on projects

    • Demonstrated creative and strategic mindset

    • Has established media and/or analyst relationships and has proactively placed stories

    • Made presentations to groups of all sizes; pitched new business

    • Client and business environment:  Customer service orientation is a must.  Job pressure may exist from requirement of handling multiple tasks

    • Experience working globally or with colleagues in multiple locations

    • Fast-paced team environment (frequent tight deadlines, multitasking, etc.)

    • Strong presentation and consulting skills along with the ability to read, write and speak English

    • May need to work more than 40 hours per week on occasion

    • Ability to lift up to 25 lbs.


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