• Sr Account Manager

    Job ID
    8618
    Job Location
    CN-31-Shanghai
    Location
    China-31-Shanghai
    Category
    Public Relations
  • Overview

    The Public Relations Senior Account Manager will create and land campaigns that change the way consumers think about our consumer tech clients through consumer insights, rich storytelling, and a deep understanding of technology trade, and lifestyle media. This position will help strategize and run major events for clients while managing fast-moving news cycles to drive clients’ desired outcomes.

    Responsibilities

    • Manage and grow senior level client relationships to assure internal and external stakeholders alignment, by negotiating and managing client expectations and satisfaction
    • Identify and drive digital/traditionaly media strategies; either standalone or as elements of communication plans
    • Develop and execute integrated communication plans
    • Provide strategic counsel to key clients and serve as a trusted advisor on clients and competitors
    • Inform, educate, and influence existing and potential future clients directly on WE Red Bridge value and positioning relative to competing agencies
    • Serve as project manager in preparation and delivery of organic growth or new business proposal content and in-person pitch meetings
    • Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape.
    • Identify global, digital, and social communications trends; educate clients/agency in understanding the importance of social media engagement
    • Serve as primary day-to-day contact with clients; proactively engage on issues
    • Participate in budget and resource management; tracking team utilization
    • Manage career development and performance of direct reports, managing up to senior staff on crisis issues, and client/team satisfaction while holding the team accountable to demonstrating agency values
    • Other duties as assigned.

    Qualifications

    Minimum/Preferred Requirements:

    • Bachelor’s degree in Communications, Journalism, Marketing, English or related field is preferred, or the equivalent knowledge and/or experience
    • 4-5 + years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry; 3 + years of management experience required
    • Minimum of 3 years of experience with corporate image, issues/crisis management and strategic communications across multiple audience segments.
    • Exceptional China tech media relations background with demonstrated capacity of working with senior press contacts to manage story development

    • Strong local press relationships that you can bring with you to increase successful story pitching
    • Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)

     

    Additional Requirements:

    • High level of analysis and strategic recommendations based on industry knowledge
    • High level of initiative; take accountability for role on projects
    • Demonstrated creative and strategic mindset
    • Has established editor and/or analyst relationships and has proactively placed stories
    • Made presentations to groups of all sizes; pitched new business
    • Client and business environment:  Customer service orientation is a must.  Job pressure may exist from requirement of handling multiple tasks
    • Experience working globally or with colleagues in multiple locations
    • Fast-paced team environment (frequent tight deadlines, multitasking, etc.)
    • Strong presentation and consulting skills along with the ability to read, write and speak English

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