• Finance and Operations Director - North America

    Job ID
    Job Location
    United States-WA-Seattle
  • Overview

    The North America Finance and Operations Director is responsible for planning and management of the North America region’s rhythm of the business. Reporting to the CFO, with dotted line responsibility to the President, North America, this role will facilitate business planning and reporting, oversee key programs, drive ongoing meetings and communications, and support the region’s business priorities.


    • Support the execution of the regional business strategy from a finance and operations perspective. Be a proactive member of the member of the regional and local management teams to drive the profitable growth of the business.
    • Act as a strategic partner and sounding board to the NA President and regional leadership; keeping alignment to goals, strategies and priorities throughout the year.
    • Responsible for managing business processes across the region, simplifying and streamlining approaches; fostering, sharing and identifying opportunities as well as driving a results oriented team culture among sector leads and regional leadership teams.
    • Lead the annual financial planning and monthly forecasting exercise for the North America region. Report out on monthly and quarterly financial and business performance to the regional leadership teams.
    • Lead and mentor a multi-location team of four FP&A staff which support the North America region.
    • Drive tighter linkage and integration between financial/business planning, workforce planning, and compensation practices to ensure our hiring activities are optimized to the revenue stream.
    • Act as key business advisor to P&L owners and other senior executives to ensure attainment of revenue and profitability goals, which may involve monthly business monitoring meetings to identify problem areas, trends, and develop remedial action plans.
    • Oversight of regional client financial management including determination of client billing rates, cost estimates and quotations. Active participation in new business proposal and RFP process. Manage the regional client contract process with support from the contracts team as well as the financial on-boarding process for new clients.
    • Manage the regional rhythm of the business, including annual/quarterly/monthly business planning and NAAB and Sector/Service Lead meetings; create and drive the agendas, timelines and following up on action items.
    • Partner with CFO and NA President on M&A and strategic growth opportunities.
    • Responsible for managing the preparation of the NA president for presentations and meetings.
    • Other duties as assigned.


    • Bachelor’s degree in Business Management, Finance, Marketing, Liberal Arts or similar applicable field is required
    • 8-10 years of directly related experience is required. Experience within the Professional Services industry with proven ability to lead, manage and influence others is preferred
    • Excellent written and verbal communication skills; high bandwidth communicator.
    • Proven success in managing large projects in a complex environment is preferred
    • Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)
    • Professional services pricing and contract negotiation skills.
    • Proven mentor and team developer.
    • Ability to work effectively across all functions of the organization.

    Equal Opportunity Statement

    Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity, marital status, or other legally protected class status.


    Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.





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