• Account Director - Commercial PR

    Job ID
    Job Location
    US-WA-Bellevue | US-OR-Portland
    United States-WA-Seattle
    Public Relations
  • Overview

    The Microsoft Work & Play team is searching for an Account Director to join the Surface team and lead its commercial-focused efforts. The ideal candidate has 5 years experience in working with enterprise, SMB or commercial-focused communications and media relations. As Account Director, the candidate will work closely with both senior and junior team members to set strategy, advise clients and execute Surface news disclosures, product announcements and associated campaigns.


    This includes partnering with clients to define and evolve the future of our ongoing storytelling program, including alignment to the broader communications, and marketing efforts. The AD is responsible for day-to-day client management and satisfaction, serving as the point of strategic integration and counsel for the team. 


    Job Functions: 

    • Lead/own projects that demonstrate strategic planning and creative thinking as well as drive news and launches for events
    • Counsel and advise Surface commercial PR client on strategic initiatives to support Surface commercial growth efforts
    • Grow, manage, and maintain client relationships
    • Foster strong media relationships; Solicit and share feedback/perception from media and influencers regarding client(s) competition and position in the industry
    • Develop and execute launch and ongoing product and brand-level campaigns
    • Build and maintain relationships with Surface commercial marketing stakeholders
    • Identify opportunities and develop strategies to engage customers, partners and vendors in support of commercial growth efforts and storytelling
    • Pursue and coordinate cross-account opportunities with Work & Play team and cross-agency commercial teammates and determine collaboration opportunities
    • Supply strategic counsel, input and recommendations to commercial work streams
    • General understanding of Surface all-up priorities, business goals and efforts
    • Evaluate and recommend opportunities to insert commercial messaging and efforts into Surface run-of-business activities (reviews, storytelling, compete, quality, etc.)
    • Partner with Surface ADs to manage team processes, alignment and team health. Have a clear understanding of team resources, workloads, needs
    • Work across Work & Play leads group to offer and request resources as needed
    • Identify and plan for upcoming stakeholder touch points; advance work before clients ask to prepare back-pocket thinking and materials
    • Manage career development and performance of direct reports, managing up to senior staff on crisis issues, and client/team satisfaction while holding the team accountable to demonstrating agency values
    • Communicate sticking points, team and/or client alignment issues
    • Other duties as assigned.


    Minimum/Preferred Requirements:

    • Bachelor’s degree required in Communications, Journalism, Marketing, English or related field is preferred, or the equivalent knowledge and/or experience. Master’s degree preferred. 
    • The ideal candidate has 5 years experience in working with enterprise, SMB or commercial-focused communications and media relations.
    • 5-7 + years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry; 4 + years of management experience required
    • Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)

    Additional Requirements:

    • High level of analysis and strategic recommendations based on industry knowledge
    • High level of initiative; take accountability for role on projects
    • Demonstrated creative and strategic mindset
    • Has established editor and/or analyst relationships and has proactively placed stories
    • Made presentations to groups of all sizes; pitched new business
    • Experience developing a team from the ground up
    • Client and business environment:  Customer service orientation is a must. Job pressure may exist from requirement of handling multiple tasks
    • Experience working globally or with colleagues in multiple locations
    • Fast-paced team environment (frequent tight deadlines, multitasking, etc.)
    • Strong presentation and consulting skills along with the ability to read, write and speak English
    • May need to work more than 40 hours per week on occasion
    • Ability to lift up to 25 lbs.

    Equal Opportunity Statement

    Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity, marital status, or other legally protected class status.


    Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.





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