Account Manager, Health

Job ID
Job Location
US-NY-New York | US-MA-Boston
United States-NY-New York City
Public Relations

What We Need

Are you passionate about healthcare innovation and working with companies who are transforming the landscape with breakthrough products and solutions?  Does the future of health inspire you?  Do you like translating complicated stories about science, disease, data and technology to educate wider audiences? If so, you’ve come to the right place. We are looking for an Account Manager to join our thriving healthcare practice and help our clients tell their stories in bold, unconventional ways.


Our team sits at the forefront of profound change in healthcare. Big data, personalized care, digital medicine—it’s all a tidal wave of implications and opportunity. Even better, the new world of healthcare puts patients at the center of it all. We are skillful guides for these innovation rides because we are equally adept at translating what’s coming out of the lab as we are at navigating regulatory and economic hurdles. And we never lose sight of the human side of the story. Meaning, we make clients’ stories live and breathe. We give them a beating heart.


Come join us at a different kind healthcare practice.  WE’s Health Sector was formed by leaders in the industry who got tired of the old way.  This is how we are different:

  • We have an entrepreneurial spirit, supported by deep “big agency” resources;
  • We are taking brand new, progressive communications approaches in a rapidly evolving healthcare landscape, to attract the kind of clients who are innovators and want to be disruptors in the industry
  • The leadership team is extremely hands-on and members at every level will “roll up their sleeves” and help each other out. There are no formalities – everyone can be themselves.
  • No bureaucratic processes, politics or “swim lanes” hold staff back from opportunities; if you want to do it, we will give you the chance to prove you can

WE provides a breadth of health communications services to clients across pharmaceuticals and biopharmaceuticals, consumer health and wellness, health IT, medical devices, digital health, health systems and life sciences. We develop innovative programs that reach and influence the biotech industry, investors, physicians, advocates, patients, regulators, policy makers, payers and consumers.


The ideal candidate is an experienced healthcare communicator who thrives in an environment where enthusiasm, creativity and curiosity are valued. Key to success in this role are a passion for client service, a sense of urgency, critical thinking/problem solving and a steady stream of ideas! 


The Account Manager position is based out of WE Communication’s NY office, and will work remotely until our physical offices reopen.

What you'll be doing

Client Service:

  • Lead 2-3 client engagements, serving as day-to-day client lead
  • Demonstrate success in nurturing, growing and sustaining client relationships, as well as relationships with other company stakeholders, internal/external spokespeople and advocacy/third-party partners
  • Develop creative campaign programming and continually look for ways to improve client programs to achieve objectives
  • Manage and track budgets ensuring programs are delivered on budget and within client’s expectations
  • Ensure flawless execution of all program elements across multichannel programs that incorporate digital and social media communications
  • Establish strong collaboration and communication across account teams and with integrated cross-agency teams (digital, creative, insights & analytics)
  • Ensure a high standard of quality control on client deliverables

Technical Skills:

  • Experience leading the day-to-day work on large, integrated healthcare/pharma accounts and working closely with media, digital and creative specialists to deliver on client objectives
  • Excellent project management skills – keeping all trains moving on time and on budget
  • Forecasting what’s to come, staying steps ahead of clients
  • Strong writing/editing skills. Ability to develop client-ready documents such as press releases, backgrounders, Q&As
  • Strong deck/PPT development skills. Developing strategic recommendations and creating a story flow within decks. Knowledge of how to set up slides to so they are visually appealing and easy to read/look at
  • Strong presence/speaking skills including leading or speaking on client calls and in face-to-face meetings.
  • Understanding of social media channels and knowledge of strategies to reach healthcare media
  • Experience with media relations is preferred. Our philosophy is that the best people to pitch media are the account team, because they know the business the best.   

People Management:

  •  Mentor and motivate staff with the goal of retention and development
  • Supervise direct reports and take ownership of career planning activities
  • Help develop resource allocation across team including monthly client budget management and staffing allocations
  • Model and hold team accountable to demonstrating agency values

Agency Business:

  • Manage and track team utilization
  • Support organic growth opportunities
  • Support new business efforts
  • Participate in cross-agency initiatives

What you've been able to accomplish


  • Bachelor’s degree required in Communications, Journalism, Marketing, English or related field
  • At least 4 years of experience in PR – in an agency and/or corporate environment.
  • Minimum of 2-3 years direct experience in biotechnology, medicine, clinical trials or related pharmaceutical expertise whether agency-side or client-side
  • Minimum of 2 years team management experience, including experience developing a team
  • Passion for doing great work and being part of a growing organization where creativity and collaboration are valued is a must

About Us



Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.


Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed


Not ready to apply? Connect with us for general consideration.