The Account Manager for the Environment and Sustainability team will be able to work on one of the most important topics of our time for one of the most progressive companies in this space. This team member will create and land campaigns that change the way thought leaders and consumers think about our clients through consumer insights, rich storytelling, and a deep understanding of targeted media. This position will help strategize and develop key messages and tell stories for our Microsoft client. It entails managing fast-moving news cycles to drive clients’ desired outcomes. This position will manage a team to accomplish department objectives and goals.
Manage and grow senior level client relationships to assure internal and external stakeholders alignment, by negotiating and managing client expectations and satisfaction
Develop key messages, story angles, pitches and narratives around sustainability topics
Develop and execute integrated communication plans
Provide strategic counsel to key clients and serve as a trusted advisor on clients and competitors
Inform, educate, and influence existing and potential future clients directly on WE value and positioning relative to competing agencies
Build awareness and showcase capabilities, talent, and results internally and externally
Serve as project manager in preparation and delivery of organic growth or new business proposal content and in-person pitch meetings
Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape.
Identify global, digital, and social communications trends; educate clients/agency in understanding the importance of social media engagement
Assure internal and external stakeholders are aligned
Serve as one of the primary day-to-day contacts with clients; proactively engage on issues
Participate in budget and resource management; tracking team utilization
Manage career development and performance of direct reports, managing up to senior staff on crisis issues, and client/team satisfaction while holding the team accountable to demonstrating agency values
Other duties as assigned.
Bachelor’s degree in Communications, Journalism, Marketing, English or related field is preferred, or the equivalent knowledge and/or experience
5-6 + years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry; 3 + years of management experience required
Minimum of 3 years of experience with corporate image, issues/crisis management and strategic communications across multiple audience segments.
Exceptional media relations background with demonstrated capacity of working with global business and policy press to manage story development.
Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)
High level of analysis and strategic recommendations based on industry knowledge
High level of initiative; take accountability for role on projects
Demonstrated creative and strategic mindset
Has established editor and/or analyst relationships and has proactively placed stories
Made presentations to groups of all sizes; pitched new business
Client and business environment: Customer service orientation is a must. Job pressure may exist from requirement of handling multiple tasks
Experience working globally or with colleagues in multiple locations
Fast-paced team environment (frequent tight deadlines, multitasking, etc.)
Strong presentation and consulting skills along with the ability to read, write and speak English
May need to work more than 40 hours per week on occasion
Ability to lift up to 25 lbs.
Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.
Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.