PR Account Manager - Modern Work

Job ID
Job Location
US-WA-Bellevue | US-TX-Austin | US-IL-Chicago | US-OR-Portland | US-NY-New York | US-CA-San Francisco
United States-WA-Seattle
Public Relations

What We Need

After a year of uncertainty and remote work for much of the global workforce, businesses are on the cusp of a new era and way of working—hybrid. With people craving greater flexibility in their work lives, business leaders are faced with new challenges of how to shift their organization’s culture, policies and technology. This is a new, global challenge, and many are looking to technology companies to help chart the path forward.


We are hiring an Account Manager to join our Modern Work team.


In this role, you will work with a Fortune 100 company to help develop and tell the story of how the next phase of work will unfold for people around the world, and what technology solutions will help companies be successful with more geographically diverse workforces than ever before. You will help to lead the team, counsel clients on media strategy, developing fresh story ideas and 360-degree communications plans—from concept through execution. You will draw on the external landscape and audience insights to bring forward strategies for breaking into the cultural dialogue. You will develop relationships and work with top tier media contacts across business, technology and mainstream publications.


The ideal candidate is a seasoned communicator who thrives in a collaborative, fast-paced environment. Who excels on a team and with leadership who value curiosity, creativity, proactive energy and accountability above always having the right answer. We are looking for someone who loves technology and working with journalists, who has a passion for both client service and nurturing an internal team. Someone who sees a challenge for the opportunity it presents rather than a roadblock.


WE Communications is one of the largest independent communications and integrated marketing agencies in the world, with 24 offices and more than 1300 employees worldwide. What connects us is our love of storytelling, solving complicated and strategic challenges, working hand-in-hand with our teams and clients to bring stories to life.


Our team mantra is #bettertogether. We are hard-working, flexible, feel like a big family and love to laugh. While this past year gave us a greater glimpse into one another’s homes, we have always shared pets, hobbies and our favorite books/movies/tv shows. We work hard to balance peoples’ personal time and needs with those of the business and are looking for new ways to embrace and live the hybrid work model ourselves. We have teammates in Seattle, Portland OR, San Francisco, Austin and New York—we value our teammates’ diverse life perspectives and experiences and work hard to ensure every voice is heard. We care deeply about what brings you joy and what you want from your career—and how you can grow it at WE.


The position can be based out of any of WE Communication’s offices and will work remotely until our physical offices reopen.

What you'll be doing at WE

  • Manage and grow senior level client relationships to assure internal and external stakeholders alignment, by negotiating and managing client expectations and satisfaction
  • Identify and drive digital/social media strategies; either standalone or as elements of communication plans
  • Develop and execute integrated communication plans
  • Provide strategic counsel to key clients and serve as a trusted advisor on clients and competitors
  • Inform, educate, and influence existing and potential future clients directly on WE value and positioning relative to competing agencies
  • Build awareness and showcase capabilities, talent, and results internally and externally
  • Serve as project manager in preparation and delivery of organic growth or new business proposal content and in-person pitch meetings
  • Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape.
  • Identify global, digital, and social communications trends; educate clients/agency in understanding the importance of social media engagement
  • Assure internal and external stakeholders are aligned
  • Serve as primary day-to-day contact with clients; proactively engage on issues
  • Participate in budget and resource management; tracking team utilization
  • Manage career development and performance of direct reports, managing up to senior staff on crisis issues, and client/team satisfaction while holding the team accountable to demonstrating agency values
  • Other duties as assigned.

What you've been able to accomplish

  • Bachelor’s degree in Communications, Journalism, Marketing, English or related field is preferred, or the equivalent knowledge and/or experience.
  • 5 years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry; 3 years of management experience.
  • Minimum of 3 years experience with client and team management.
  • Knowledge of and direct experience in the technology industry required.
  • Exceptional and proven media relations background with demonstrated ability to work with global business and technology press.
  • Strong project management and business writing skills (e.g. ability to multi-task, problem solve, work in a team environment, meet deadlines and manage others to do the same).
  • Passion for communications, customer service and networking.
  • Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel).


Additional Requirements

  • High level of analysis and strategic recommendations based on industry knowledge.
  • High level of initiative; take accountability for role on projects.
  • Demonstrated creative and strategic mindset.
  • Established media relationships and have proactively placed stories.
  • Made presentations to groups of all sizes; pitched new business.
  • Client and business environment: customer service orientation is a must; job pressure may exist from requirement of handling multiple tasks.
  • Experience working globally or with colleagues in multiple locations.
  • Fast-paced team environment (frequent tight deadlines, multitasking, etc.).
  • Strong presentation and consulting skills along with the ability to read, write and speak English.


About Us

Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.


Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.


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