Team player for a marquis account needed! As remote work, flexible work and virtual gatherings have become more the norm, people have never relied so much on technology and devices to work, play and live. In this role, you will join a powerhouse team of professionals who work with a Fortune 100 company to promote mainstream technology devices plus virtual meeting and productivity offerings that have become increasingly relevant to our everyday work and lives.
We are looking for an Account Manager to join our Consumer Work & Play team.
In this role, you will help develop and tell the story of how technology devices and productivity offerings are evolving and changing the way people work, play and live. You will help lead a world class team, counsel clients, shape consumer media strategy and dream big – from concept through execution. You will draw on culture, market forces and audience insights to develop strategies and ideas that insert mainstream technologies into the cultural conversation.
This Account Manager will create and land campaigns that change the way consumers think about our clients through rich storytelling and a deep understanding of consumer media. This position will help strategize and run major events for clients while managing fast-moving news cycles to drive clients’ desired outcomes. This position will manage a team to accomplish department objectives and goals.
Manage and grow senior level client relationships to assure internal and external stakeholders alignment, by negotiating and managing client expectations and satisfaction
Identify and drive digital/social media strategies; either standalone or as elements of communication plans
Develop and execute integrated communication plans
Provide strategic counsel to key clients and serve as a trusted advisor on clients and competitors
Inform, educate, and influence existing and potential future clients directly on WE value and positioning relative to competing agencies
Build awareness and showcase capabilities, talent, and results internally and externally
Serve as project manager in preparation and delivery of organic growth or new business proposal content and in-person pitch meetings
Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape.
Identify global, digital, and social communications trends; educate clients/agency in understanding the importance of social media engagement
Assure internal and external stakeholders are aligned
Serve as primary day-to-day contact with clients; proactively engage on issues
Participate in budget and resource management; tracking team utilization
Manage career development and performance of direct reports, managing up to senior staff on crisis issues, and client/team satisfaction while holding the team accountable to demonstrating agency values
Other duties as assigned.
Bachelor’s degree in Communications, Journalism, Marketing, English or related field is preferred, or the equivalent knowledge and/or experience
4-5 + years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry; 3 + years of management experience required
Minimum of 3 years of experience with corporate image, issues/crisis management and strategic communications across multiple audience segments.
Exceptional media relations background with demonstrated capacity of working with global business and policy press to manage story development.
Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)
High level of analysis and strategic recommendations based on industry knowledge
High level of initiative; take accountability for role on projects
Demonstrated creative and strategic mindset
Has established editor and/or analyst relationships and has proactively placed stories
Made presentations to groups of all sizes; pitched new business
Client and business environment: Customer service orientation is a must. Job pressure may exist from requirement of handling multiple tasks
Experience working globally or with colleagues in multiple locations
Fast-paced team environment (frequent tight deadlines, multitasking, etc.)
Strong presentation and consulting skills along with the ability to read, write and speak English
WE is one of the largest communications and integrated marketing agencies in the world. We’re independent, we’re all about our people — both our clients and our employees — and we believe in the power of communications to move audiences to positive action.
For more than 30 years, we have been helping translate complex innovations into powerful, persuasive stories. Our sector expertise across key verticals — including technology, healthcare, consumer, and brand purpose — translates into insights and strategies that are informed, current and credible.
We work with companies that are embracing the ever-evolving digital world to reinvent themselves, to deliver new value to their customers or reach them in new ways and ultimately improve people’s lives.
Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.
Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.