WE are looking for a seasoned account manager ready to help tech brands realize their full potential during this next chapter of industry innovation. You’ll join a growing team that spans disciplines and geographies to help one of the agency’s largest tech accounts advance their story and reach a wide audience set from consumers to creators to business decision makers and thought leaders. Key workstreams include: ongoing perception shifting storytelling, exec comms support, landscape monitoring, product launches, awards and speaking opps management, content development and more.
The ideal candidate is:
- West coast based
- Familiar with the tech and AI industry media landscape. Established media relationships is a strong plus
- Experienced with tier one tech product launch moments including storytelling strategy and industry event project management
- Ability to navigate and build relationships with mid-level comms clients
- Comfortable with the ever-changing tech landscape and pace of change and innovation
- Brings a passion and genuine interest in the tech/AI space (trend watcher, earlier adopter, ability to translate what it means and why it matters for audiences)
- Self-starter, motivate to grow/learn, enjoys a collaborative team environment
About Us:
Codeword is a communication design agency that helps brands create breakthrough comms, content, and community experiences.
We’re a fast-moving team of writers, editors, designers, strategists, videographers, PR mavens, and even a few traditional marketers.
Our incredible roster of big and small tech clients trust us to launch their startups, run multi-channel campaigns, grow their user bases, and lead comprehensive PR and marketing initiatives. We’re storytellers and brand engineers, and we love big ideas that serve a real purpose.
Codeword is a remote-first agency, though we have physical offices in NYC and SF that we won’t make you visit.
About You:
- 2+ years of creative services agency or related experience
- You’re a natural leader!
- You’re a fantastic collaborator, skilled at developing trusted relationships across clients and internal teams
- You’re an expert project manager, excelling at managing expectations through change and ensuring that your team delivers exceptional work
- You’re a very strong communicator and excel in fostering clear communication channels
About This Role:
The Account Manager will report to Account Supervisor Kelsey Green(you’ll love her!) and be under the team leadership of Eloisa Sisson, VP Account Director (she rocks!). You’ll work alongside an incredible team of account managers, who have been known to inspire tears from the beauty of their spreadsheets and love transforming challenges into opportunities!
The Account Manager will be responsible for the day-to-day management of projects such as editorial content, website and intranet development, strategic and process oriented frameworks and more. You’ll work closely with editors, designers, UX designers and strategists across multiple workstreams. You’ll help drive processes, support production, and ensure we’re meeting client goals across the work.
With experience and training, this position grows into guiding strategy and creative development as well as serving as primary business counsel to our clients and business development for the agency.
The ideal candidate is a go-getter with fantastic attention to detail, and an even better attitude! We’re looking for someone who thrives working independently (we’re a remote-first company), knows how to navigate ever-changing client needs with flexibility, as well as closely within a team environment (we love to collaborate)
What You’ll Be Doing:
- Develop and manage project plans (activities, resources, approaches/processes, timelines, etc.)
- Lead communications that build trust and credibility internally and externally, including leading meetings, documenting next steps, supporting accountability with follow-ups, sharing work, guiding offline reviews, clarifying feedback, etc.
- Review creative content with editorial and design teams
- Guide all work through the approval process with clients
- Create proposals & budget estimates for new project requests
- Manage billing and budget tracking for clients
- Prepare quarterly business reviews
Your Compensation:
People – that's you! – are the heart of our business, and we believe a culture of pay transparency benefits both Codeword and our team members’ careers.
For this role we’re looking to pay $66K - $76K, depending on experience.
Your Benefits:
- Flexible work hours
- Minimum 20 days paid vacation annually
- 401k + financial wellness support
- Health Insurance (medical, dental, life, pet, mental health services)
- Home office allowance
- Bi-annual Wellness Credits
- Monthly Technology Credit (to offset internet / phone costs)
- Comprehensive Parental Leave Policy
A few more things you should know about Codeword:
- The Codeword dream: Make good money doing work you care about with people you like.
- We love our clients (they write the checks!), which means maintaining a high bar for the creativity, smarts, responsiveness, and communication skills we offer them.
- We’re around 100 people, big enough to handle large-scale marketing programs, small enough that you’ll have an impact on our culture.
- We’re a friendly team, we look after each other, and we grow our careers together.
- We respect everyone’s personal life. After-hours emails are strongly frowned upon, night and weekend work is very rare, and employees are encouraged to pursue their side-hustles.
- We’re all grownups here, and we trust each other to get the work done, whether at home or in an office or a time zone on the other side of the world.
- We believe in defaulting to openness. Our calendars, our salary tiers, and our doors are open for all to see. (Except for secret client stuff, which we guard with our lives.)
- We’re a proud member of the global WE Communications family.
Equal Opportunity: Codeword provides equal employment opportunity and doesn’t discriminate against employees or applicants because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.
Diversity and Inclusion: Codeword works hard to foster a diverse team and an inclusive workplace where everyone thrives.
We aren’t a traditional agency, so we like to hire people who don’t necessarily fit the agency mold or check all the “right” boxes. If you’re on the fence about applying, please do!
To apply for this job, email us at jobs@codewordagency.com
#LI-Remote
Are you passionate about healthcare innovation and working with companies who are transforming the landscape with breakthrough products and solutions? Does the future of health inspire you? Do you like translating complicated stories about science, disease, data, and technology to educate wider audiences? If so, you’ve come to the right place. We are looking for an Account Manager, Health Media Relations to join our thriving healthcare practice and help our clients tell their stories in bold, unconventional ways.
Our team sits at the forefront of profound change in healthcare. Generative AI, personalized care, digital medicine—it’s all a tidal wave of implications and opportunity. Even better, the new world of healthcare puts patients at the center of it all. We are skillful guides for these innovation rides because we are equally adept at translating what’s coming out of the lab as we are at navigating regulatory and economic hurdles. And we never lose sight of the human side of the story. Meaning, we make clients’ stories live and breathe. We give them a beating heart.
Come join us at a different kind healthcare practice. WE’s Health Sector was formed by leaders in the industry who got tired of the old way. This is how we are different:
- We have an entrepreneurial spirit, supported by deep “big agency” resources.
- We are taking brand new, progressive communications approaches in a rapidly evolving healthcare landscape, to attract the kind of clients who are innovators and want to be disruptors in the industry.
- The leadership team is extremely hands-on and members at every level will “roll up their sleeves” and help each other out. There are no formalities – everyone can be themselves.
- No bureaucratic processes, politics or “swim lanes” hold staff back from opportunities; if you want to do it, we will give you the chance to prove you can.
ABOUT THE ROLE
As part of the WE Global Health team, this role is for a candidate with a passion for navigating the pharmaceutical and medical device industry to deliver impactful leadership in a growing team. We are looking for a brilliant new Senior Account Manager to take on the day-to-day running of a number of the top clients within our healthcare practice.
The ideal candidate will be a superstar healthcare / pharmaceutical communicator who wants an environment where passion, creativity and curiosity are valued. We are looking for someone who has experience running accounts in the healthcare industry, that span product / data communications, disease awareness campaigns, corporate communications and media campaigns.
Successful candidates will have a knack for first-class client service, top tier storytelling (content creation and media relations) and high-profile campaign delivery. They will have a deep understanding of healthcare audiences and an interest in being part of a growing practice (including the agency responsibilities that might entail). This a great chance for an experienced AM, or newer SAM to take on the challenges and opportunities that come from working for a global agency with great ambitions and greater potential.
If you’re passionate about working for innovative clients and have proven success in managing accounts, know how to make clients happy and are able to effectively motivate a team, we’d love to hear from you.
ABOUT THE ROLE
As part of the WE Global Health team, this role is for a candidate with a passion for navigating the pharmaceutical and medical device industry to deliver impactful storytelling. Key strengths for this role include content creation, media relations team coordination and project management. You should have a can-do attitude, as well as a willingness to learn, contribute and engage with our growing tea and clients. Previous agency or healthcare experience is not a strict requirement, but you must have prior professional experience in communications, healthcare and / or project management, and be committed to professional development in this area.
This is a great opportunity for an ambitious candidate who is looking to grow and develop both their own professional skillset, and also support the growth and development of the health business within WE Communications.
You will be reporting into a fantastic Senior Account Manager or Account Director, who will invest time and energy in your personal development and career progression, and joining a talented, collaborative and committed team.
If this sounds of interest, we’d love to hear from you.
